Cancellation Policy

Any return and cancellation costs will be covered by the buyer.

You can cancel your order as follows:

1. Before the order is completed, during the electronic process of your order you can at any time press the corresponding option, you can automatically stop the order process and you can continue to browse our website.

2.If the online order has been completed but the product has not been shipped yet, you can contact the Customer Service Department of online shopping by phone: +30 697 913 9874/2410 538990 or via e-mail: comoshoess@gmail.com and a partner us will undertake the cancellation of your order.

3.After sending or receiving the product, contact the Customer Service Department of online purchases by phone: +30 697 913 9874/2410 538990 or via e-mail: comoshoess@gmail.com, to explain the reason you want the cancellation of the order. One of our partners will serve you immediately and will inform you about all your options. According to EU rules, a dealer must repair, replace, reduce the price or return it to you if the products you bought turn out to be defective or do not look or work as advertised. If you purchased a product or service online with us, you have the right to return your order within 14 days of receiving the product.

The return cost for the orders is borne exclusively by the customer and amounts to the equivalent charged by the service with which you will choose to return the product to us. The customer is obliged to return the product in excellent condition, and if we find out the excellent condition of the product, we will refund. If you have chosen cash on delivery as a method of payment for a product, and you cancel the order, you will have to pay the value of sending it and returning it.

Within Greece, the shipping cost will be borne by the user with € 3.90 regardless of the amount, as well as the return cost will also be borne by the user with € 3.90 regardless of the amount. In international shipments, shipping costs will be paid by arrangement.

More in the field "Shipping Methods" and "Return Policy".

In case of payment by credit card, no cash is refunded but the return is made through the Bank to your credit card, deducting the cost of sending the products (and the cost of return after consultation).

In any case and for all the above cases the maximum cancellation period may not be extended beyond 14 calendar days from the date of receipt.

Greek

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